ORDERING & SHIPPING

FOR YOUR CONVENIENCE AND SECURITY WITH TRACKING AND SHIPPING, YOU WILL BE REQUIRED TO REGISTER AT GABRIEL-LEE.COM IN ORDER TO COMPLETE YOUR ORDER.

WHILST WE MAKE EVERY EFFORT TO SHIP YOUR ORDER WITHIN THE TIMEFRAMES SUPPLIED, UNFORESEEN DELAYS IN SHIPPING DURING PEAK TRADE TIMES MAY OCCASIONALLY OCCUR. PEAK TRADE TIMES MAY INCLUDE SPECIAL PROMOTIONS, END OF SEASON SALE, AND HOLIDAY PERIODS. A FINAL SHIPPING COST WILL BE AUTOMATICALLY CALCULATED WHEN COMPLETING YOUR PURCHASE AT CHECKOUT, BASED ON THE DELIVERY LOCATION, SERVICE SELECTED. ALL SHIPPING CHARGES ARE NON-REFUNDABLE. ALL DELIVERY TIME FRAMES ARE ESTIMATIONS AND WE CANNOT BE HELD ACCOUNTABLE FOR ANY DELAYS IF YOUR PARCEL IS SUBJECT TO IMPORT AND/OR CUSTOM CLEARANCE PROCEDURES. WE CANNOT INFLUENCE THE RELEASE OF AN ITEM ONCE IT IS IN CUSTOMS DUE TO THEIR OWN INDEPENDENT PROCESSES AND PROCEDURES.

WE SHIP YOUR PACKAGE DDU ‘DUTIES AND TAXES UNPAID‘ AND WE DO NOT COLLECT THE VAT, DUTIES AND/OR TAXES AND CANNOT PREDICT WHAT YOUR PARTICULAR CHARGES MAY BE. IF YOUR ORDER DOES REQUIRE THESE ADDITIONAL CHARGES, THEY MUST BE PAID BY YOU IN ORDER FOR YOUR PACKAGE TO CLEAR CUSTOMS. CUSTOMS AUTHORITIES REQUIRE THAT WE STATE THE VALUE OF YOUR ORDER DIRECTLY ON YOUR PACKAGE(S). CUSTOMS AGENTS HAVE THE RIGHT TO RELEASE OR DENY RELEASE OF YOUR PACKAGE(S), AND IN RARE CASES, THEY MAY ALSO DELAY DELIVERY.

-DO YOU SHIP TO MY COUNTRY?

WE CURRENTLY SHIP TO THE UK, US, CANADA, AUSTRALIA, KOREA, CHINA AND SELECTED COUNTRIES WITHIN THE EU. YOU CAN ALSO CONTACT US AT INFO@GABRIEL-LEE.COM IF YOU WOULD LIKE TO SUGGEST YOUR COUNTRY AS A SHIPPING OPTION.

- I HAVE ORDERED A PRODUCT, HOW LONG WILL IT TAKE TO ARRIVE?

AFTER CHECKING OUT, A TRACKING NUMBER WILL BE SENT TO YOUR EMAIL FOR YOU TO TRACK YOUR ORDER.
(APPROXIMATELY 7-10 BUSINESS DAYS)

- IS EXPRESS SHIPPING AVAILABLE?

YES, PLEASE BE AWARE THAT EXTRA CHARGES WILL BE INCURRED.

- CAN I CHECK WHERE MY ORDER IS?

UPON COMPLETING YOUR ORDER, A TRACKING NUMBER WILL BE EMAILED TO YOU. YOU CAN ALSO LOG INTO YOUR ACCOUNT TO TRACK YOUR ORDER.

- HOW MUCH IS SHIPPING?

INTERNATIONAL SHIPPING IS OFFERED AT A FLAT RATE OF USD 30. FOR INTERNATIONAL ORDERS ABOVE USD 500, FREE SHIPPING IS AVAILABLE. PLEASE NOTE ALL INTERNATIONAL DELIVERY COSTS INCURRED FOR RETURNS OF NON-FAULTY ITEMS MUST BE PAID BY THE CUSTOMER. PLEASE REFER TO OUR RETURNS AND EXCHANGES SECTION FOR MORE INFORMATION.

- WHAT DELIVERY SERVICE DO YOU USE?

WE USE DHL, KOREA POST AND CJ.

- I HAVE RECEIVED MY ORDER AND SOMETHING IS MISSING.

PLEASE CONTACT US THROUGH OUR CONTACT PAGE AS SOON AS POSSIBLE.

- ARE THERE ANY CUSTOMS, INTERNATIONAL TARIFF FEES OR ADDITIONAL DELIVERY COSTS?

PLEASE BE AWARE THAT IMPORT CHARGES, DUTIES, TAXES AND FEES ARE NOT INCLUDED IN OUR SHIPPING COST. ALL INTERNATIONAL ORDERS MAY BE SUBJECT TO TAXES, CUSTOMS DUTIES AND FEES LEVIED BY THE DESTINATION COUNTRY. THE RECIPIENT OF THE SHIPMENT IS THE OFFICIAL IMPORTER IN THE DESTINATION COUNTRY AND IS RESPONSIBLE FOR ALL IMPORT FEES. CONTACT US THROUGH OUR CONTACT PAGE IF YOU HAVE FURTHER QUESTIONS.

GABRIEL LEE

103,27 NONHYEON-RO 155-GIL
GANGNAM-GU, SEOUL (SINSA-DONG)
REPUPLIC OF KOREA

TELEPHONE

+82.70.8886.0898

OFFICE HOURS

MONDAY-FRIDAY / 11:00 AM - 5:00 PM

BUSINESS LICENSE

635 88 00672

ONLINE MALL ORDER LICENSE

제 2017-서울강남-03675 호

MASTER

GABRIEL LEE

E-MAIL

INFO@GABRIEL-LEE.COM

ACCOUNT

KB BANK / 097601-04-244571 GABRIEL LEE CO., LTD
국민은행 / 097601-04-244571 (주)가브리엘리

 

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