RETURNS & EXCHANGES

WE DO NOT OFFER REFUNDS OR EXCHANGES FOR CHANGE OF MIND. ALL SALE ITEMS ARE FINAL SALE AND MAY NOT BE RETURNED. IF YOU WOULD LIKE TO RETURN OR EXCHANGE AN ITEM, PLEASE SEND US AN EMAIL AT INFO@GABRIEL-LEE.COM.

WE WILL GIVE YOU A FULL REFUND BY THE ORIGINAL PAYMENT METHOD, OR A REPLACEMENT OF THE SAME PRODUCT WITH SHIPPING PAID IF ITEMS ARE DEEMED FAULTY. ALL ITEMS MUST BE UNWORN, CLEAN WITH ALL ORIGINAL TAGS ATTACHED. ANY ITEM IN UNSUITABLE CONDITION WILL NOT BE REFUNDED AND MAY BE SENT BACK TO YOU. THE FAULTY STYLE MUST BE REPLACED WITH THE SAME STYLE, CHOOSING A DIFFERENT STYLE DUE TO CHANGE OF MIND WILL NOT BE PERMISSIBLE.

EXCHANGES ARE ONLY AVAILABLE FOR SIZE CHANGES IN THE SAME STYLE, WE WILL ONLY EXCHANGE ITEMS FOR SIZING ONE TIME. ALL DELIVERY CHARGES INCURRED FOR SIZE EXCHANGES ARE TO BE PAID BY THE CUSTOMER. PLEASE SELECT YOUR ITEMS CAREFULLY AS WE DO NOT OFFER EXCHANGES FOR CHANGE OF MIND.

IT CAN TAKE UP TO 20 DAYS FOR US TO RECEIVE YOUR RETURN DEPENDING ON YOUR LOCATION AND WHICH POSTAL SERVICE YOU USE. WE RECOMMEND YOU USE AN INSURED SHIPPING SERVICE THAT WILL PROVIDE YOU WITH A TRACKING NUMBER. ALL RETURNS REMAIN THE RESPONSIBILITY OF THE PURCHASER UNTIL RECEIVED BY US, GABRIEL LEE IS NOT RESPONSIBLE FOR LOST OR STOLEN SHIPMENTS.

WE WILL NOTIFY YOU WHEN WE RECEIVE AND APPROVE YOUR RETURN WITHIN 14 DAYS OF RECEIVING YOUR ORDER. WE WILL THEN ISSUE A REFUND BY THE SAME PAYMENT METHOD AS YOUR ORDER, OR CONFIRM AND SEND THE ITEM YOU WOULD LIKE IN EXCHANGE.

AFTER YOUR RETURN HAS BEEN PROCESSED AND APPROVED BY US, WE WILL ASK YOUR BANK TO PROCESS A REFUND. CARD REFUNDS CAN TAKE UP TO 10 WORKING DAYS DEPENDING ON YOUR BANK'S PROCESSING TIME – PLEASE NOTE THAT WE HAVE LITTLE CONTROL OVER THIS.

IF YOU NEED FURTHER ASSISTANCE AND DIRECTION, PLEASE CONTACT US THROUGH OUR CONTACT PAGE.

GABRIEL LEE

103,27 NONHYEON-RO 155-GIL
GANGNAM-GU, SEOUL (SINSA-DONG)
REPUPLIC OF KOREA

TELEPHONE

+82.70.8886.0898

OFFICE HOURS

MONDAY-FRIDAY / 11:00 AM - 5:00 PM

BUSINESS LICENSE

635 88 00672

ONLINE MALL ORDER LICENSE

제 2017-서울강남-03675 호

MASTER

GABRIEL LEE

E-MAIL

INFO@GABRIEL-LEE.COM

ACCOUNT

KB BANK / 097601-04-244571 GABRIEL LEE CO., LTD
국민은행 / 097601-04-244571 (주)가브리엘리

 

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